Shipping Policy

Where we ship

We currently ship to addresses in the United States only.

Shipping cost

Standard shipping is free on all orders.

Estimated delivery time

Estimated delivery is 6 to 14 days from the date your order is dispatched. These are estimates, not guarantees. Delays can happen because of carrier handling, customs or busy periods.

Order processing

Your order is processed after payment is confirmed. We will email you when it is dispatched.

Where orders ship from

Orders are fulfilled by our supply partners and may ship from outside the United States. Because of this, tracking updates may begin outside the United States and delivery can take longer than domestic shipping.

Tracking

You will receive a tracking number by email once your order is dispatched. Tracking updates can take a few days to appear.

Address accuracy

Please check your shipping address carefully at checkout. We cannot change the address after your order has been dispatched.

Delivery problems

If your order has not arrived within 14 days of dispatch, or arrives damaged, please email us at info@racqetra.com and we will help. See our Refund & Return Policy for more.